I didn't meant to purchase the annual subscription. I just wanted to access a document and it wouldn't let me. I would love to get a refund for I don't use this platform.
Thank you for you time
Question
Refund
Same here! This is insane! I created an account to view a document someone sent me and had NO IDEA I was going to be charged $540!!! I would also like to be contacted about getting a refund. I honestly don't even know what this platform is and do not have a use for it.
Hi Andrew and Tiffany,
Welcome to the Box Community!
This would be something our Billing team can further discuss with you and if you would like to request a refund, please go ahead and submit a support case with our Billing Team here. After submitting a support case, a Billing associate with reach to you to further discuss your account and your request.
Thanks for reaching out and let us know how else we can help!
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