I didn’t want the full year membership how can I get a refund?
Please email to [personal information--redacted] account.
Question
refund
Hi Megan,
Welcome to the Box Community!
This will require our Billing team to work directly with you to address and may require specific account information.
It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.
Thanks for your patience and please comeback and let us know how it goes.
Best,
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