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Question

Refund

  • May 22, 2025
  • 1 reply
  • 19 views

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Hello, I would like to request a refund for the charges made to my box account. I have already canceled my account. I want to know how long can I get back my payment.

1 reply

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Hi RG,

Welcome to the Box Community!
 
This will require our Cancellations team to work directly with you so I went ahead and created a ticket for you for an associate to help address your request for a refund.
 
Kindly check your email for details and updates.
 
Best,