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Question

refund

  • May 27, 2025
  • 1 reply
  • 25 views

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I did not use the service and was automatically deducted $72.00 on October 24, 2024. I want a refund and cancellation of the service. Please assist me with a refund as this is quite a large amount for me. Thank you

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community and glad to assist! 

For any refund or cancellation query, please reach out to our Cancellation team through cancel@box.com.

Thanks for posting!