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Question

Refund

  • May 27, 2025
  • 1 reply
  • 16 views

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I canceled my subscription on the last day of my trial period.  

Account Number:
Invoice Number:
PO Number:
Invoice Date:
Payment Due By:
Payment Terms:
Payment Method:
B01658232
INV11796728
04/16/2024
04/16/2024
Due Upon Receipt
CreditCard

<personal information-redacted>

My card should have never been charged, but my company says the charge was never refunded.  I need a refund immediatly.

Thank you, 

Jesse Litchfield

 

 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Jesse,

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Let us know in the forum if you need additional assistance. 

We'd love to further assist!