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I was charged $60 today for an account that I did not sign up for. I do not use this service. Customer service is telling me flat out that this is MY problem. This is incredibly poor business practice. I would like a refund, as I did NOT consent to this charge. 6/24/2024

Hi Holly, 


Welcome to Box Community and glad to assist! 


You can contact our Cancellation team via cancel@box.com regarding your refund query. Rest assured that a member of our team will get in touch shortly. 


Thanks for posting! 

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