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Question

REFUND

  • May 23, 2025
  • 3 replies
  • 19 views

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Hi I got charged 84$ AUD today for renewal. I don't use this service at all. I need a refund please.

3 replies

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Hi Nishan, 

Welcome to Box Community and I’m here to help!

You can use the self-serve option to end your Box subscription, you may follow the instructions here according to your account type. Meanwhile, if you prefer to work with our team, please contact our Cancellation team via cancel@box.com.   

Thanks for posting! 


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I need to be refunded for the subscription not cancel the account. Refund me first please.


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refund now