Skip to main content
Question

Refund

  • May 22, 2025
  • 1 reply
  • 11 views

Forum|alt.badge.img
I was charged $579.18 I did not consent to payment I spoke with a gentleman about canceling the account and I was still charged. I would like a refund please.

1 reply

Forum|alt.badge.img

Hi Ernestina,

Welcome to the Box Community! I'm happy to help.

Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing Team to work directly with you.
Best,