Hi to whom may concern, I signed up for the $15/month plan, but was charged $45/month*12=$540 for the annual. I would like to request a refund for the charges made to my box account and also need to terminate my account. Thank you.
Question
Refund
Hi Charlie,
Welcome to the Box Community! I'm sorry to hear about the charges.
This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.
Best,
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