Question

Reducing or canceling licenses

I'd like to reduce my licenses from 7 to3.

(also cancel payment or refund, if possible)

I had added them by mistake.

Is there any way to do it?

Hi @Akhelo,

Welcome to Box Community, and we will assist regarding your seats/licenses.

To reduce your seats, please reach out to our cancellations team through cancel@box.com or feel free to submit a ticket by contacting support.

Hope this helps!

I accidentally added extra licenses—could you please reduce them from 7 to 3?

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