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Question

Reduce Seats

  • May 22, 2025
  • 1 reply
  • 28 views

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I need to reduce the number of seats on my account from 10 to 5. 

1 reply

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Hi Channin, 

Welcome to the Box Community, I'm happy to help!

To reduce the number of purchased seats (licenses) from your subscription, please have your account administrator submit a request to cancel@box.com. Include the total number of seats you would like to continue purchasing in your email. We have a minimum purchase of 3 seats per account.

Thanks for reaching out and let us know how else we can help!

Best,