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Question

reduce seat

  • May 23, 2025
  • 1 reply
  • 63 views
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I would like to reduce our seats from  7 to 6 because our 1 employee left company .

    1 reply

    Forum|alt.badge.img

    Hi there,  

    Welcome to the Box Community, I'm happy to help!

    To reduce the number of your account's seats (licenses) from your subscription, please have your account administrator submit a request by emailing cancel@box.com and include the total number of seats you would like to continue purchasing in the email. We have a minimum purchase of 3 seats per account.

    For more details, please take a look at this article: Decreasing Seats From Your Subscription

    Thanks for reaching out and let us know how else we can help!

    All the Best,

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