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Question

reduce my current number of licenses

  • May 23, 2025
  • 1 reply
  • 101 views
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I want to reduce my current number of licenses.
Please tell me how to do it.

    1 reply

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    Hi Tomo, 

    Welcome to the Box Community, I'm happy to help!

    If you would like to reduce the number of purchased seats (licenses) from your subscription, kindly have the account administrator submit a request to cancel@box.com. Include the total number of seats you would like to continue purchasing in your email. We have a minimum purchase of 3 seats per account.

    For more details, please take a look at this article: https://support.box.com/hc/en-us/articles/360044193073-Decreasing-Seats-From-Your-Subscription

    Regards, 

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