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Question

Redirection fails when accepting invite

  • May 23, 2025
  • 2 replies
  • 28 views

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When I click on “accept invite” to collaborate on Box, I get a notice that says “redirection Fails.” Does.anyone know what the requirements are to accept an invite without having it fail being redirected into a downloaded app?

2 replies

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Hi there, 

Welcome to the Box Community! 

For me to check, may I please have a screenshot of what it looks like on your end? In the meantime, please try to following: 

  • Clear your cached data. 
  • Use a different browser.
  • Use a different device

Please let me know how it goes. 


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I have the same issue. I created an account on box. Com today. I notified my collaborators that I created the account She sent me 7 different invitations which I accepted. But each time I get a redirection fail and no download of the info.