Skip to main content
Question

Redirect URL does not work.

  • May 23, 2025
  • 2 replies
  • 54 views

Forum|alt.badge.img

We are working on a box custom app. When we try to sign in to the application using SSO, we don't get directed to the redirect URL we added. Instead, it takes us to Box and shows an error (given in the screenshot below) 

cfwzFh54Uo5utyBIhAJvvF_Vg.png

2 replies

Forum|alt.badge.img

Hi there, 

Welcome to Box Community and I'm glad to assist! 

Looks like you're on a free personal account. Are you using an alternate (paid) Box account to log in with SSO? 

Looking forward to hear back from you! 


Forum|alt.badge.img

Hi Rona,

Thanks for responding.

No, we are using a developer account for this development work.