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Question

Red locked icons on desktop

  • May 23, 2025
  • 1 reply
  • 7 views

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I every so often notice that most of my desktop icons have a red lock next to them and someone suggested there is a way in the box drive or app to unlock all these symbols.

I have not found a way to do it if it is caused by the box app.

1 reply

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Hi Jack, 

Welcome to Box Community and glad to assist! 

To help you address this issue, would you send us these details first? 

  • Your current Box version. 
  • Your Operating System. 
  • Please send a screenshot of your issue. 

We'd love to hear back from you!