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Question

RED Dot unable to resolve?

  • May 22, 2025
  • 1 reply
  • 27 views
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I have multiple RED dots and recently since upgrading to BOX Drive and then switching back to BOX Sync these Dots appear.  I have restarted and even moved the  files but cannot get rid of or Resolve the RED dots

    1 reply

    C
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    Hi Calvin, 

    Welcome to the Box Community!
     
    This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 
     
    Please check your email for details and updates.
     
    Thanks for your patience!
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