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Question

RED Dot unable to resolve?

  • May 22, 2025
  • 1 reply
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I have multiple RED dots and recently since upgrading to BOX Drive and then switching back to BOX Sync these Dots appear.  I have restarted and even moved the  files but cannot get rid of or Resolve the RED dots

    1 reply

    Forum|alt.badge.img

    Hi Calvin, 

    Welcome to the Box Community!
     
    This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 
     
    Please check your email for details and updates.
     
    Thanks for your patience!
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