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Recovery of Deleted Files

  • May 22, 2025
  • 1 reply
  • 23 views
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I was wondering whether there was any way to recover deleted files. We use box to store files for our rugby club and one of the committee recently left the club under not the best circumstances. This morning they managed to access Box and delete all of the club's files held on there. Is there a way they can be recovered at all?

    1 reply

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    Hi Clarke, 

    Welcome to the Box Community, I'm happy to help!

    If you need to recover your delete contents, please login to your Box account in Box.com using a browser and go to your Trash.

    You may sort and filter items within your Box Trash by Items I deleted and Items I own.

    • The Items I deleted filter will display all items deleted by you, regardless of who created or owns the item.
    • The Items I own filter will display all deleted items that you own, regardless of who deleted the item.

    Tip: Filtering by "Items I Own" is helpful when trying to track down content that may have been deleted by a collaborator in a folder you own.

    For more information on managing your Trash in Box, please take a look at this article: https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash 

    Feel free to write back in if you have any questions, and we will do our best to help you!

    Regards,

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