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Question

Recovery codes failed to be generated

  • May 27, 2025
  • 1 reply
  • 66 views
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Hi,

 

my recovery codes were not generated (failure!) when switching to 2-step verification using the Authenticator App. 

Thx, Peter. 

    1 reply

    Forum|alt.badge.img

    Hi Peter, 

    Welcome to Box Community! 

    To assist regarding your MFA issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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