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Question

Recovering files from a deactivated school email

  • May 27, 2025
  • 2 replies
  • 59 views

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I have created a new box drive account to submitted this request because My school email was deactivated by school after graduating. I lost access to that email <personal information redacted> and box drive files. I need help with recovering those files and transferring them to new box drive account

2 replies

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Hi Hans, 

Welcome to Box Community and glad to assist! 

If you can no longer access a Box account with inactive/deleted email account. I'm afraid there's now way we can make it accesible for you. 

Let us know if you have questions, 

Thanks for posting! 


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