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Recovering files from a deactivated school email

  • May 27, 2025
  • 1 reply
  • 14 views

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I have created a new box drive account to submitted this request because My school email was deactivated by school after graduating. I lost access to that email <personal information redacted> and box drive files. I need help with recovering those files and transferring them to new box drive account

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Hans, 

Welcome to Box Community and glad to assist! 

If you can no longer access a Box account with inactive/deleted email account. I'm afraid there's now way we can make it accesible for you. 

Let us know if you have questions, 

Thanks for posting!