Hi, back in 2012 I have uploaded my family library to Box but later I have deleted them about 2017. And then I have lost my laptop. Is it possible to recover those files?
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Hi there,
Welcome to Box Community and glad to help!
Please note that Box stores files and folders you place in Trash for a certain period of time, that default period is 30 days. And I'm afraid we can no longer recover those files you're referring to.
Thanks for posting!
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