Due to health reasons, I had no activity to my previous paid Box account and it got closed for lack of payment from my employer.
I created a new account using the same email. The old account was closed within the year. How can I regain access to that account???
Hi
Welcome to Box Community and we’ll surely look into your Box access.
I’ll go ahead and create a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch.
Thanks for posting and we look forward in getting this sorted out very soon!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.