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Question

Recover files

  • May 23, 2025
  • 2 replies
  • 5 views

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Hi recently we removed by accident a folder called "systems" created by a user with email (deleted) Could you please help us to recover it?

2 replies

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Hi Brenda,

Welcome to the Box Community! I'm happy to help.

It looks like the owner of the folder was deactivated by the admin of his Box instance. I suggest that you contact the owner of this folder.

Best,


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We have contacted him and also logged into his account but the folder is not there any more. Would you guys happen to have a backup by chance?