We offloaded some files from Box and moved to a different location. The team has come back requesting we get the file version history.
The folder was able to be restored from the trash with no issue, but it looks like the version history wasn't kept. Is there any way to recover the previous multiple versions?
This is with an enterprise account.
Thank you!
Hi Martti,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
All the Best,
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