Hi,
I was able to recover deleted folders from my trash, but the folders are empty.
I cannot find my files inside. Please advice.
Sincerely,
Question
Recover deleted files
Hi Peter,
Welcome to the Box Community!
Please take a look at this article to learn more about managing your Trash and using filters to locate the deleted items from your account:
https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash
As noted on this article, we apologize however we are unable to support file recovery for our Free Individual plans.
Thanks for posting and please let us know if you have any questions!
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