Skip to main content
Question

Recover deleted files

  • May 23, 2025
  • 2 replies
  • 61 views
Forum|alt.badge.img

I want to recover files that are not in the trash.

Please tell me how.

    2 replies

    Forum|alt.badge.img

    Hi Tanaka, 

    Welcome to Box Community and glad to help! 

    Please note that this recovery grace period does not apply to Free accounts. We are unable to support file recovery for our Free Individual plan. 

    https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash

    Hope it helps! 

    Forum|alt.badge.img

    Even if I upgrade my account to paid? Would you be able to recover my file then?

    Terms of ServiceAccessibility statement