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Question

Recover deleted files

  • May 22, 2025
  • 1 reply
  • 34 views

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Is there any way to recover files that were deleted more than 3 years back.

1 reply

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Hi Sunny, 

Welcome to the Box Community, I'm happy to help!

Unfortunately, we cannot recover contents that have been deleted for more than 3 years. Box Product Support can help recover deleted items within 14-days of deletion from Trash. Beyond this 14-day grace period, files or folders purged from your Box trash may not be recoverable and may be lost forever. 

For more information on managing Box Trash, please take a look at this article: https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash 

Thanks for reaching out and let us know how else we can help!

Regards,