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Question

Recover a directory that disappeared

  • May 23, 2025
  • 1 reply
  • 11 views

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I had a directory in Box called Signed Forms, with three subdirectories in it called 2022 Approvals, 2023 Approvals, and 2024 Approvals. I was loading a pdf into 2024 and when completed, the entire directory just wasn't there anymore.

1 reply

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Hi Robert,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!