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Question

Reclaim Storage Space

  • May 23, 2025
  • 2 replies
  • 16 views

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My box account hardly has 100M of data and it shows that I have used 10G of storage. Can we run script to reclaim storage space?

2 replies

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Hi Aadya, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting! 


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Thanks Rona, It reclaimed some space. However, It still says 8.6 GB of 10.0 GB. I have total file size of 100M. I wonder why the count mismatch?