Dear BOX support,I already removed most files and empty the trash but the storage still keep remain unchanged. Please support to release the storage space.
Thank you!
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
In the future, if you experience storage inaccuracies, please let us know in this forum.
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