Dear BOX support,
I already removed most files and empty the trash but the storage still keep remain unchanged. Please support to release the storage space.
Thank you!
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Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
In the future, if you experience storage inaccuracies, please let us know in this forum.
Thanks for posting!
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