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Question

Reclaim storage after deleting files

  • May 23, 2025
  • 2 replies
  • 78 views
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My Box account is not reflecting the reclaimed storage after I have deleted files. Thanks in advance for any help that you can provide. 

    2 replies

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    Hi Jeremiah, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 

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    Dear Rona,

    Thank you so much for your help! I can confirm that the storage count has been updated. 

    Best wishes,

    Jeremiah

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