Question

Reclaim storage after deleting files

My Box account is not reflecting the reclaimed storage after I have deleted files. Thanks in advance for any help that you can provide.

Hi Jeremiah,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!

Dear Rona,

Thank you so much for your help! I can confirm that the storage count has been updated.

Best wishes,

Jeremiah

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