Skip to main content
Question

Reclaim storage after deleting files

  • May 23, 2025
  • 2 replies
  • 7 views

Forum|alt.badge.img

My Box account is not reflecting the reclaimed storage after I have deleted files. Thanks in advance for any help that you can provide. 

2 replies

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Jeremiah, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting! 


Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Dear Rona,

Thank you so much for your help! I can confirm that the storage count has been updated. 

Best wishes,

Jeremiah