Team,
Reaching out to reactive an account for
Email <personal information redacted>
Phone# <personal information redacted>
She wants to sign up for the individual (free) account.
She initially had an account for billing, but we do not want to purchase the software.
Thank you for your assistance.
Hi Alma,
Welcome to Box Community and glad to assist!
It's best if you could advice the account owner to contact our Billing team to find out what her options are. In order to sign up with Box successfully.
Thanks for posting!
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