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Question

Reactivating account -

  • May 22, 2025
  • 1 reply
  • 17 views

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I seem to have lost access to my box account. In order to be able to post here I have had to create a new account with a different email address.

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1 reply

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Hi Claude,

Welcome to the Box Community!

I'm sorry for the confusion. This will require our Billing team to work directly with you so I went ahead and created a ticket so an associate to help look into this.
 
Kindly check your email for details and updates.
 
Best,