Skip to main content

I am a Box admin and deleted a users account. I am attempting to recreate it but am receiving an error "user is already part of your enterprise" when I try to share a folder with the user it says you cannot share with a deactivated account.

Greetings,


I am in the IT department and am a Box admin. I am requesting instructions on how to reactivate a deactivated account. I do not see the option to do so. I followed the reactivation link and entered the users details and receive an error message to contact support. 


Reply