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``Group and folder selection and user settings for existing BOX users will be available once the user accepts the invitation.''


I would like to use an account that is currently prohibited from being re-created to prevent free users from reusing it, so I would like to know the steps.

Hi there, 


Welcome to Box Community and glad to assist! 


I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 


Thanks for posting!


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