How is it possible to run "user activity" and "user reports" statistics on a specific external user? Somehow it doesn't work for me while this text says one could track their usage with reporting tools?
Thank you for any help and a great day to anyone who reads this (and everybody else too of course :))
Hi ,
Welcome to the Box Community and thanks for your first post in the forum!
Have you checked out our community article for Running Report - User Activity?
User Activity
User Activity reports provide an overview of the actions your users are taking in Box. Use this report to view all the actions made by your users within a given time period.
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Dear France_V
Thank you for your reply.
Actually, I did run user reports. I was just surprised that I cannot filter by external users. As the "User Activity" blog post also says one can only filter by group or managed user I guess that is true. Do you know any other way how I can specificially track the user activity of an external user without having to scroll through a user report where plenty other user's activity is tracked at the same time?
Thank you in advance for any help and kind regards
Felix
Hi ,
Thanks for following-up!
You could only run User Activity report on managed users, not external. If you'd like the external users activities, you need to leave the Users or Groups field blank and, apply the action types and your desired date range. Then export, download and filter the exported spreadsheet using the external user's email address.
Hope that helps!
Dear France_V
Thank you for confirming. It is always good to know what is possible and what not.
I appreciate your help and wish you a great day.
Kind regards
Felix
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