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Re: API [Authentication] - "The grant type is unauthorized for this client_id"

  • May 22, 2025
  • 2 replies
  • 81 views

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Hi, 

 

I selected "OAuth 2.0 with JWT (Server Authentication) option based on our use-case and followed the instructions listed at below link but I'm still getting the following error. Could you please help me resolve this ? 

 

https://developer.box.com/docs/construct-jwt-claim-manually#section-4-request-access-token

 

{ error: 'unauthorized_client',
error_description: 'This app is not authorized by the enterprise admin' }

2 replies

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 You need to ensure that your Client ID has been authorized in the admin console of the enterprise you're trying to interact with. The steps to do this are mentioned in step #3 https://developer.box.com/docs/setting-up-a-jwt-app#section-step-3-grant-access-for-the-application-in-your-enterprise. 

 

 


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My app is authorized and still can get an access token