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Question

Rate Limit of box enterprise account

  • May 22, 2025
  • 5 replies
  • 125 views

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Hi,

We currently have 2 Enterprise users in box and we have 1,00,000 rate limit per month, as per link : Box Plans & Pricing From $5 Per User/Month | Start a Free Trial

For the performance testing of our java client (Created using official  BOX SDK ) we need to upload 5,00,000 documents in to the box account.

Is there any way we can do performance testing with 2 Enterprise users with more rate limit or any workaround?

5 replies

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Hi, 

You will need to contact support in order to ask this question. My team does not handle rate limit increase requests. 

Thanks, 

Alex, Box Developer Advocate


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Hi Alex,

Could you please just confirmed, This 100,000 rate limit is per user?

Thank you

 

 


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I see what you mean now. The 100,000 is the number of chargeable api calls by enterprise not by user. We have rate limits as well, published here

 


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What is difference between chargeable API calls and Rate Limits?


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The 100,000 amount is the number of free api calls you get at that license level. 

Rate limits are a way for us to protect our infrastructure from being overloaded by too many calls all at one time.