Skip to main content
Question

Radio Buttons on Box Sign Document

  • December 15, 2025
  • 1 reply
  • 25 views

I’m configuring a template that will have a bunch of questions the signer will need to answer yes or no to.  I created a sample document with the fields:

Test q1, Yes: [[r|1|g1|g1y]]   No: [[r|1|g1|g1n]]

Test q2, Yes: [[r|1|g2|g2y]]  No: [[r|1|g2|g2y]]

 

If I understand correctly, the radio buttons on the first line should be linked, as well as the ones on the second line, because the 3rd parameter within each field specifies the group (g1 on the first line, g2 on the second).

 

When signing the document though, all 4 are part of the same group.  I select yes on the first line (the [[r|1|g1|g1y]] field), then yes on the second line (the [[r|1|g2|g2y]] field), but that clears out the first line. 

 

Additionally, after completing the request, when calling the https://{{api.box.com}}/2.0/sign_requests/:sign_request_id endpoint, it doesn’t have that info listed in the inputs field, even though I selected one when signing.  The get request returns:

           "inputs": [

                {

                    "document_tag_id": null,

                    "text_value": null,

                    "checkbox_value": null,

                    "date_value": null,

                    "type": "radio",

                    "content_type": "radio",

                    "page_index": 0,

                    "read_only": false,

                    "validation": null

                },

                {

                    "document_tag_id": null,

                    "text_value": null,

                    "checkbox_value": null,

                    "date_value": null,

                    "type": "radio",

                    "content_type": "radio",

                    "page_index": 0,

                    "read_only": false,

                    "validation": null

                },

                {

                    "document_tag_id": null,

                    "text_value": "",

                    "checkbox_value": true,

                    "date_value": null,

                    "type": "radio",

                    "content_type": "radio",

                    "page_index": 0,

                    "read_only": false,

                    "validation": null

                },

                {

                    "document_tag_id": null,

                    "text_value": null,

                    "checkbox_value": null,

                    "date_value": null,

                    "type": "radio",

                    "content_type": "radio",

                    "page_index": 0,

                    "read_only": false,

                    "validation": null

                }

            ],

 

1 reply

Rona Box
  • Community Manager
  • December 16, 2025

Hi ​@Adam Maines

Welcome to Box Community, and we’re glad to assist! 

 

In order to get a closer look, I have submitted a new case and a member from the Box Product Support team will get in touch to  you through email. Please keep an eye out and we will be in touch. 

 

Thanks for posting!