My account storage quota states that it is full!
But it's not true......I've in use only 6 gb....
Can you please fix for me?
Question
Quota problems
Hi Giovanni,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Should you experience the same issue in the future, please let us know, (https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect).
Thanks for posting!
Hi,
I am having issues with my quota. The size of my files is approximately 50GB but my files are not synchronizing with the error quota exceeded. My quota is 100GB. When I check online, size is 107GB. Please help. This is not the first time I am facing this issue.
Thanks Hans.
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