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Question

Quota issue

  • May 22, 2025
  • 1 reply
  • 3 views

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Hi,

I have an issue with my Quota which is mentionned as 9,8Gb used on 10Gb when there'no files stored...

Thank you for your help

Best regards

1 reply

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Hi Bernard,

Welcome to the Box Community! 

I ran a script to fix the file size count in your used storage and should be seeing the right file size count.
You can check this by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total).
You can also check this article from our Box Support page about "Storage".
 
Best,