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Question

Quota for storage incorrectly shown

  • May 23, 2025
  • 2 replies
  • 21 views

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Hi,

Since few days the storage quota on my account is not correctly shown. I noticed similar issues have been solved by running a script. Can you please check it?

Thanks!

Mat

2 replies

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Hi Mat, 

Welcome to the Box Community, I'm happy to help!

The issue you encounter seems related to what is described in this article: 

I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.

Feel free to write back in if you have any questions for me!

Best regards,


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Thank you France! It is correct now.