The used quota showing in my account seems much higher than expected.
I think my account may be affected by this known issue. Please can you check.
Hi there,
Welcome to Box Community and I'm here to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
I think this has happened to me too - are you able to investigate on my account:
I seem to have about 5-10Gb of files but my quota of 50Gb is full for some reason!
Thanks...
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