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Question

Questions regarding account access logs

  • May 23, 2025
  • 2 replies
  • 64 views
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Can you provide the following information about my account?
- A list of users who accessed files and folders in my account during a specific time period, including combinations of account IDs, dates and times, IP addresses, device identifiers, etc.

    2 replies

    Forum|alt.badge.img

    Hi Yuki, 

    Welcome to the Box Community, I'm happy to help!

    The information you are requesting can be determined using Box Reports, specifically by running a User Activity Report which allows Box Admins the ability to track the actions users are taking on contents their organization owns. Box Reports is accessible only to admins of Business, and Enterprise accounts.

    For more information on running Reports in Box, please check out this article: https://support.box.com/hc/en-us/articles/4415010860435-Using-Reports 

    Thanks for posting and let us know if you have other questions!

    Regards, 

    Forum|alt.badge.img

    Thank you for your information.

    I don't currently have a Business or Enterprise account. If I were to upgrade my account, would I still be able to view past logs?

    What I would like to confirm is that if you have a contract with a plan other than the Business or Enterprise plan, the logs are stored as data but cannot be provided, or if the logs are not stored in the first place.

     

     

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