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Question re new users

  • May 23, 2025
  • 3 replies
  • 18 views

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Hey Team, do you know how an admin would go about finding out who added a specific user? Customer reached out and said they have a new user in their account but she didn't add them and neither did the other admin, any insights welcomed...

3 replies

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Our user's are typically added via groups they belong to. For example, we may have a group called Box Development, if a user is added to that group in AD, they will automatically be assigned a Box account.


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You can also go to the Reports / User Activity and select the Filter Action Type: "Created new user" and choose the date range of the last day or last week.

That will show you who added whom.


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thanks