Hi, How can I get a new QR code to set up the authenticator app for Box? I cannot provide the 6-digit code when it is requested during login since the app was deleted and re-installed from my phone and I do not know how to re-create it in the authenticator app. Kindly help, thank you.
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Hi Hanna,
Welcome to Box Community and glad to assist!
I have created a ticket and a member from Product Support will get in touch, please keep an eye out.
Thanks for posting!
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.