How can I get a new QR code to set up the authenticator app for Box? I set up my Box account probably several years ago, it was not used, phone was lost. I cannot provide the 6-digit code when it is requested during login and I do not know how to re-create it in the authenticator app.
Question
QR code for authenticator app
Hi Szilard,
Welcome to the Box Community!
This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.
Thanks for posting!
Best,
Ann
Am I the only person who has noticed that BOX has received a bunch of question about how to create a QR code yet they won’t post a solution? Pretty ridiculous, really.
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