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Question

Project ECHO acct B00416772

  • May 22, 2025
  • 1 reply
  • 13 views

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Hello,

 

ECHO was charged two times and one is incorrect.   The amount for $2586.00 is correct. I have an invoice.  The charge for  $1357.65 which we have no invoice for is a mistake.  Please refund my UNM Purchasing card ending in 2137 this amount.

 

Thank you.

Melissa

 

Melissa Meier

Sr. Fiscal Services Tech

Project ECHO®

University of New Mexico Health Sciences Center

1 reply

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Hi Melissa,

Welcome to the Box Community! I'm sorry for the confusion and I'm happy to help.

Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing Team to work directly with you.
 
Best,