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Question

Problems with the "BOX" Cloud Synchro via Docutain.

  • May 27, 2025
  • 1 reply
  • 7 views
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I have problems with the Cloud Synchro via Docutain.
 
 
 
I have normal access to the cloud storage at Box.
It doesn't matter whether it's via mobile phone or web browser.
However, when I enter the access data for Docutain, I get the error message.
"Unexpected error
Technical details:
OPTIONS /davError:502 Bad Gateway"
 
 

    1 reply

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    • community-manager
    • Author
    • Known Participant
    • 34746 replies
    • May 27, 2025

    Hi Peter, 

    Welcome to the Box Community!

    Since this integration was developed by a third party, we have limited knowledge on how the integration works, thus I would recommend to reach out to Docutain for support. 

    I apologize that I can't help you directly here, but I can at least get you pointed in the right direction.

    All the Best,


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