problems opening up larger pdf files on ios...ipad and iphone

Hi ,

Welcome to the community and thanks for your first post in the forum!

Thanks for the detailed question! Could you clarify what you mean by large PDF files (10 MB, 20 MB?) Do you have an error that you can share and ahve you updated your Box App to the latest version for iOS? - that'll really help the community figure this out for you!

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Learned that the problem was with the cache. Once I emptied the cache it worked with the large files.

OK how do you empty the cache?

Thanks

nevermind i found it.  it worked well also

How did you empty the cache? I'm having the same problem

Hi 

Welcome to the Box Community and thanks for your first post in the forum!

Here's how you clear cache on iOS: Settings> Cache> Clear All Cache Files.

Hope it helps!

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